Repair slips, not vague praise

They checked the panel load before recommending a heat pump, which saved us from buying equipment the house was not ready to support.

The visit fit between studio calls, and the technician found the return-air problem instead of pushing a full replacement.

Our drain issue turned out to be a main-line problem, and the camera explanation made the next step clear before any digging.

They planned the mini-split route around the condo rules and gave the HOA the details needed before install day.

The upstairs cooling problem was explained in plain language: duct leakage, attic heat, and a filter that was too restrictive for our blower.

The water heater replacement was scoped with the vent, pan, shutoff, and seismic straps in one clear repair slip.

They separated the EV charger question from the panel question and gave us a realistic load-management option.

The hillside access notes were practical, and the leak check started with pressure and meter tests before opening walls.